UE GDPR 2016/679

This is our Privacy Policy page and it’s a great place to inform you about how we protect your personal information. You can learn more details such as how we use third-party banking to verify payment, or about the way we collect your data and use it once your purchase has been completed. 

Your privacy is of the highest importance to our business, so take the time to read it. We made our best to use a straightforward language so that you can shop with confidence, time and time again!

Below are described the management mode of this website in relation to the general data protection of the website’s visitors. The treatment is always based on the principles of lawfulness and fairness in compliance with all current regulations and appropriate security measures are adopted to protect the data.

The EU General Data Protection Regulation (GDPR) 2016/679 replaces the Data Protection Directive 95/46/EC and was designed to harmonize data privacy laws across Europe, to protect and empower all EU citizens data privacy and to reshape the way organizations across the region approach data privacy.

This privacy statement is also given as a brief disclosure pursuant to art. 13 of Legislative Decree 196/2003, pursuant to art. 13 GDPR 679/2016 European Regulations on Privacy, as well as on Recommendation n. 2/2001 adopted by the Working Group established by art. 29 of the directive n. 95/46/EC. You can browse, request consultancy, fill out contact forms, send email, sign up for newsletters, the website and it can be accessed without having created an account.


This website provides the content for information purpose only. This website may provide links to other websites or make third party applications available. Your use of such third party web sites and/or applications is at your own risk.


When you use this website, you allow the Data controller of this website to collect personal data about you and process your personal data in accordance with this Privacy Policy. The Data controller of this website recognizes that you may wish to maintain the confidentiality of the personal information you give online and we are aware that we are obliged to provide appropriate protection and responsible processing of all the personal information we receive. If you feel that you cannot accept this Privacy Policy, we advise that you do not use this website.


As a rule, you can access this website without letting us know who you are and without giving any personal data about yourself. However, sometimes we need to ask you for and register personally identifiable information about you, such as your name, company, e-mail address, phone number (“Personal Data”) in order to deliver news or other services.

The Data controller registers and processes personal data about you to deliver the requested services when you:

  • fill out contact forms

  • send us an enquiry or give us feedback

  • sign up for newsletters and contests

  • give any kind of personal data to us via our website

  • enabling us to better understand your needs as a customer and determine eligibility for our products and services

  • informing you about our products and services, or those of our partners that we believe may be of interest to you (provided that we have received valid consent from you if such consent is required)

  • providing ongoing service and support, including resolution of any issues with the services or products you request from Travel and Shop Experiences

  • ensuring the safety and security of our passengers and products

  • carrying out internal accounting and administration of our business

  • complying with laws, regulations, and immigration requirements

  • Are registered only the personal data that is necessary in order to supply the service you have requested (e.g. your email address or phone). Further, the data collected on your use of this website, including your IP address, for knowledge- and intelligence gathering and analysis purposes, in order to create a complete customer picture and get a bigger understanding on the demands and behaviours of our customers.


Travel and Shop Expericence by Italy Creative is the Data controller and responsible for data security for the collected information and can be contacted by filling out the GPDR forms created on purpose (see “Access to the information”)


In order to deliver the consulting services you may have requested, the personal data entered into the forms on this website is further disclosed to carefully selected third parties entrusted to use your personal data, including but not limited to:

- Microsoft Ireland Operations Limited: Atrium Building Block B, Carmenhall Road, Sandyford Industrial Estate, Dublin 18, Ireland

- Google: Gordon House, Barrow St, Dublin 4, Ireland

Other authorized third parties may need to access or store personal data if local law requires.

This paragraph is constantly updated, consult this page regularly.


Your personal information and data files can be stored and processed in any country where or in which the third parties service providers are located and therefore you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules than those of your country or the country you were located in when giving the information the Data controller of this website. We store personal data only for as long as this is necessary for the above-mentioned purposes.


You have the right to inquire about the information that the Data controller of this website has recorded about you and to object to recorded information and to the processing of your personal data. If the information is incorrect, incomplete or irrelevant, you are entitled to have the information corrected or delete. Further you have the right to protest against any profiling carried out by this website.


You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our site in any website that is not owned by you. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice.


The Data controller of this website is obliged at any time to meet legislative requirements pertaining to the protection of personal privacy. At the bottom of our privacy policy, you can always see when the policy was last updated.


Contact email: italy @


18 November 2020